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Free standard shipping on orders over $300
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Accyoli Concept Fashion will accept returns for items purchased on the accyoliconcept.com store within 21 days of delivery date for a refund minus a return shipping fee. Returns received after 21 days from delivery date will not be accepted and returned to sender. All returns must meet the following criteria: unworn, unwashed, all tags must be attached, any accessories must be included, no perfume or other scents, no human or animal hair, no rips or tears, no visible signs of wear. All original packaging and hangers must also be included in the return. All swimwear must be returned in new and unused condition with the hygienic liner still in place. Due to the intimate nature of swimwear, we recommend wearing underwear when trying out these products. Any returned swimwear missing the hygienic liner, or in otherwise worn condition, will not be accepted or eligible for a refund. All items marked as Final Sale on accyoliconcept.com are not eligible for refund, store credit, or exchange. Please note that shipping charges are non-refundable unless the product was damaged or the incorrect item was shipped.
1- Pack the items you're returning.
2- Print your return shipping label. If you haven’t received it yet, we’ll send it to you soon.
3- Attach the label to the package. Cover or remove any old shipping labels.
4- Give the package to USPS.
5- Track your return using your tracking number to make sure we get it.If you are unable to print out your Return Slip or prefer to ship using an alternate shipping provider, please return your package to:
Accyoli Concept Fashion Returns
11094 Mustang Street
Boca Raton, Florida - 33428
If you have any questions about returns, please contact Customer Service at 1-561-4494217 or email:
sales@accyoliconcept.com
Once a return arrives at our warehouse it can take 7 business days to receive, inspect and process. Please note that refunds can take up to 5-7 business days to show on your account due to varying processing times between payment providers.
You will be notified via email once your return has been completed.
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